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EVEREST HOME IMPROVEMENTS CUSTOMER CARE DSCN9818
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Image by DrJohnBullas
Everest home improvements customer care, excellent response once I went to the top

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Our Everest windows as initially fitted were slightly damaged, we let the mark inside go by as it would have meant not having them fitted, the catch was received damaged and was subsequently replaced – the fitter initially worked saturday in compensation for us spending a day in on the monday before having NOT been notified they were NOT coming!

BUT he was a thorn among roses and cocked up the fitment

The engineer who THEN came to inspect the damage then told us units this size really need 2 handles per unit – Everest have since said that the size was on the breakpoint so they made them with ONE not TWO

HOWEVER what this engineer did not pick up on was that the rogue fitter had "tweaked" the handles so they worked WITHOUT having to push the unit int othe frame slightly, BUT that was in fact an integral part of the seals working CORRECTLY

The units were on the borderline of too large for two handles BUT once they were sealing ok with the handles in the location the factory put them they DID seal ok

THUS a rogue fitter cost Everest two visits from engineers and the cost of mobilising a team of fitters to remove and replace a perfectly servicable pair of units with two more AND gave us the chance to buy the "faulty" units for £500 fitted the apir to glaze upstairs

ADMITTEDLY the rogue fitter had NOT used the polystyrene draught excluder between the frame and the unit as he should have done….. so without the replacement we would always have had slightly draughty units

Franklin County Builders Show features home-improvement projects, heating
… 31st annual Franklin County Builders Show. With warmer weather right around the corner and enthusiasts eager to get started on home-improvement projects, vendors were busy fielding questions about heating systems, replacement windows and flooring.
Read more on Herald-Mail Media

Home Improvement: Backyards Now at Forefront in Desirability
Housing Studies forecasts double-digit gains in home improvement spending for 2014. First-quarter spending in 2014 on home improvement was estimated at $ 144.7 billion, up from $ 127 billion the same period in 2013 — a jump of nearly 14 percent.
Read more on AOL Real Estate (blog)

Robert Rickel, a Founder of Hardware Supermarkets, Dies at 90
Robert Rickel, who along with two brothers founded a chain of home improvement stores that were precursors to retail giants like Home Depot and Lowe's, died on Sunday at his home in Boca Raton, Fla. He was 90. His daughter, Karen Rickel Cohen, …
Read more on New York Times

Homework: Mushroom lecture; Home-improvement workshops
The Westmoreland Woodlands Improvement Association will host a talk on “What's That Mushroom Growing in My Yard?” at 6:30 p.m. March 20. The speaker is Dick Dougall, an identifier with the Western Pennsylvania Mushroom Club. He will discuss …
Read more on Tribune-Review

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